Contact & Support | HOOMEE

Welcome to HOOMEE Support.

If you need help with one of our products, our team is here to assist you.

How to contact us

Customer Support Email
info@hoomee.com

Business Hours
Monday–Sunday, 09:00–18:00 CET

Website
https://www.hoomee.com

How we can help

We provide support for:

Installation guidance
Product setup questions
Troubleshooting
Product usage questions
General support after purchase

Before contacting us

To help us assist you as quickly as possible, please include:

Product name
Product size or variant
Marketplace or country of purchase
A short description of the issue

Response time

We aim to respond within 24–48 hours.

Privacy

For more information about how we collect and use personal data, please see our Privacy Policy:
👉 https://hoomee.com/pages/privacy-policy-hoomee

Company Information

HOOMEE (operated by shenzhenshiouleikejiyouxiangongsi)
yaohuachuangjiandasha1102B12, shennandadao6023hao,
tiananshequ, shatoujiedao, futianqu
shenzhen, guangdong, 518000, CN

Email: info@hoomee.com

Notice:
By submitting this form, you agree that we may use your information to respond to your request in accordance with our Privacy Policy.